THE JOB
Excited for the return of live events, then look no further!
We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.
WHAT THIS ROLE WILL DO
Providing exceptional front-line customer service to ticket purchasers
Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
Working with Archtics and TM Host systems on a regular basis
Balance and account for cash and credit card receipts from sakes transactions
Organizing and distributing “will-call” tickets
Fostering and maintaining a positive attitude towards the company and its activities
Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional duties as needed.
WHAT YOU NEED TO KNOW
Minimum of 1-year experience in sales and/or customer service
Basic foundation and understanding of event ticketing
General office and cash experience are preferred
Ability to accommodate an extremely flexible and fluid work schedule
Must be available for flexible working hours which includes evenings, weekends, and holidays
Service oriented, with strong organizational skills
Go-getter with the ability to work under pressure and with minimal supervision
Must be detail-oriented with the ability to multi-task and juggle competing priorities
Strong verbal and written communication skills
Proficiency in Word, PowerPoint, and Excel
A passion for live events – music, pop culture, arts and theatre, and family events!
Click on the following link to apply: https://livenation.wd1.myworkdayjobs.com/en-US/TMExternalSite/job/Box-Office-Agent_JR-60054